Adding colleagues to your business account

Colleagues do not register themselves: the company administrator adds them from My Account › Company/Institution Structure (https://www.aladdinsci.com/us_en/company/) or Company/Institution Users.There is no limit on the number of users, and adding a user is free.

Before you start. Decide how to group people. A team can be anything that mirrors your organisation — a research group, a purchasing department, a project, a subsidiary. Users placed under a team can be given roles that see only their own orders or the orders of the team, so the structure matters for permissions and purchase-order approvals (Roles and permissions).

Add a team

1. Open Company/Institution Structure. The tree starts with you (the administrator) at the top.

2. Select the row the new team should sit under (yourself for a top-level team, or an existing team for a sub-team) and click Add Team.

3. Enter a Team Title and, optionally, a Description, then click Save. Teams can be nested to form divisions and subdivisions.

Add a user

1. In Company/Institution Structure, select the team the person belongs to and click Add User (or open Company/Institution Users and click Add New User).

2. Complete the form: Job Title (optional), User Role (required — Default User unless you have created other roles), First Name, Last Name, Email (the colleague's work address; it must not already be in use on another Aladdin account), Phone Number, and Status (Active by default).

3. Click Save. The user appears in the tree; drag the handle at the left of the row to move the user under a different team. Added users and teams start at the same level, directly under you, until you move them.

4. Tell the colleague to look for the email from Aladdin Scientific and to set their password within the link's validity period. If it has expired, they can request a new link with Forgot your password? using the same email address (You have been invited).

Edit, deactivate or remove a user. Select the user and click Edit Selected to change the role, name, phone or status.Click User Management Setting Status to Inactive stops the person signing in without deleting anything; set it back to Active to restore access. Delete Selected removes the user from the structure; the person can no longer sign in, and their order history stays visible to you . Deleted teams cannot be restored, so check that the correct row is selected before confirming.

Who can do this. Only the company administrator can add, edit, deactivate or delete users, unless you have created a role with the Company User Management permission and assigned it to a colleague (Roles and permissions). Users that Aladdin Scientific created for you on request can only be changed by our support team.

Related: Article 6 (You have been invited), Article 7 (Roles and permissions), Article 1 (Who can open an account).