Aladdin Biochem Deutschland GmbH · Europe

Policy Center

Everything that governs how Aladdin Biochem Deutschland GmbH sells to research customers in Europe – in nine documents.

§ 00

Quick answers

Who can buy?: Businesses, research institutions, universities and public bodies in the EU (Unternehmer, § 14 BGB). No sales to private individuals. → Sales Policy
Which law applies?: German law, CISG excluded; for merchants the court at our seat (Paderborn). The German AGB text is binding. → Terms & Conditions of Sale
What do products cost in VAT terms?: Euro net prices plus statutory VAT; VAT-exempt intra-Community supply with a valid VAT ID. → Sales Policy § 06
How fast do you ship?: Stock items normally ship the same working day from Büren; CPT Incoterms 2020 [to confirm]. → Shipping Policy
Can I return something?: Defects: report within 5 working days; repaired or replaced, credited if that fails. Non-defective goods: RMA within 30 days, unopened, handling fee [to confirm]. → Return & Refund Policy
What may products be used for?: Research and development by qualified personnel only – not for use in humans, animals, diagnostics or therapy. → Terms § 10
Do you sell my data?: No. Controller is Aladdin Biochem Deutschland GmbH; your GDPR rights and the supervisory authority are listed in the Privacy Policy. → Privacy Policy

01–09

Our European sales and compliance team will help.

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