Sales Policy
Because we supply chemicals, reagents, and lab equipment, we sell only to verified professionals. Here's what that means for you.
Buying from Aladdin Scientific
- B2B only. We sell to verified businesses, research institutions, universities, and government agencies.
- Institutional email required. Orders from @gmail.com, @yahoo.com etc. are not accepted.
- R&D use only. Products are not for use in humans, animals, diagnostics, or therapeutic applications.
- Hazardous materials sell only to customers who can prove proper facilities and protocols.
Who we sell to
To maintain the highest safety standards, Aladdin Scientific exclusively supplies products to verified businesses, research institutions, universities, and government agencies.
- Individual purchasers
- If you're purchasing as an individual, we kindly ask that you provide proof of your affiliation with a recognized institution or demonstrate the professional qualifications required to safely handle our products.
- Verification
- We reserve the right to decline a sale if we are unable to verify a purchaser's compliance or safety capabilities.
Intended product usage
All products sold by Aladdin Scientific are intended strictly for professional use in scientific research and development.
By purchasing from us, you agree to handle all products in accordance with applicable laws, regulations, and laboratory safety standards.
Ordering & account verification
To ensure full traceability and confirm the professional nature of our transactions, we require all orders to be placed through official channels.
Pricing, payments & shipping
- Pricing & quotes
- Prices are subject to change without prior notice, though any formal quotes we provide are valid for the time period specified on the document. Payment terms will be outlined on your sales agreement or invoice.
- Shipping & customs
- We strictly comply with all shipping regulations, particularly for hazardous goods. Buyers are responsible for additional shipping, handling, or customs fees where applicable. For full delivery details, see our Shipping Policy.
Returns & liability
- Returns
- Returns are governed by our official Return & Refund Policy. Due to safety and transportation regulations, certain hazardous materials may not be eligible for return.
- Safe handling responsibility
- Aladdin Scientific cannot be held liable for any damages resulting from misuse. By purchasing, you agree to indemnify and hold us harmless against claims arising from improper handling or unauthorized use.
Policy updates
We may occasionally update this Sales Policy to reflect new regulatory standards. We'll notify customers of significant changes through our official communication channels.
Questions about eligibility or compliance?
Our sales team can walk you through verification and help you get set up.