Managing Your Account
- Manage company user accounts Company users are assigned by the company administrator, and are visible from the Admin in the Customers grid by the customer type, Company User. These individuals are typically buyers with varying levels of permission to access store services and resources. The company ...
- Learn about Aladdin account types There are two account types available to you on aladdinsci.com: personal and business accounts. Account Types AvailablePersonal and Business Overview of Account TypesThere are two account types available to you on aladdinsci.com: personal and business accounts.Each account type provides you ...
- My Account page The My Account page of the customer dashboard gives customers an overview of their information and activity related to your store.This page consists of following sections:• Account Information• Address Book• My Recent Reviews• Recent Orders
- Provide shopper assistance At times, customers need help with their order. Store administrators can use Login as Customer, which allows them to see what the customer sees and make updates to assist them.Any actions taken while logged in as the customer are applied to the actual customer’s account.When it is enabled for ...
- Customer account information The basic customer account information includes your name and email address, and password, and can be maintained from the customer account dashboard on the storefront.In the sidebar of your account, the customer can choose Account Information and do any of the following to update their account ...
- Customer account dashboard Customers can manage and monitor their own information and activities from their account dashboard. Customers can reorder, track orders, manage shipping addresses and payment methods, product reviews, newsletter subscriptions, and more.
- Create an individual customer account Visitors to your store can open an account to manage their purchases and activities. Customers usually create their own accounts from your store. However, you can also create customer accounts directly from the Admin, which is useful for helping customers over the phone.The following ...
- Company Roles and Permissions Roles for company users are set up with various levels of permission to access sales information and resources. By default, the company administrator is a super user with full permissions. The Access Denied page appears if the user does not have permission to access the page. The Aladdin ...
- Create a company account Company accounts can be set up from Aladdin website by the customer, or from the Admin. All requests to create a company account must be approved by the Aladdin store administrator before the account becomes active.The person who sets up a company account from the Aladdin website is assigned a ...