Aladdin Scientific Sales Policy
1. Scope and Applicability
This Sales Policy ("Policy") applies to all products sold by Aladdin Scientific Cooperation, including chemicals, reagents, equipment, and any other materials or services offered. This Policy is in effect for all transactions with companies, institutions, and authorized individuals.
2. Customer Eligibility
Aladdin Scientific sells products only to verified businesses, research institutions, universities, and government agencies.
Individual purchasers must provide proof of affiliation with a recognized institution or demonstrate professional qualifications relevant to the safe and appropriate use of the products.
We reserve the right to refuse sales to any individual or entity at our discretion, especially if compliance and safety standards cannot be verified.
3. Product Usage
Products sold by Aladdin Scientific are intended for professional use only, specifically in scientific research and development.
Buyers agree to use the products in accordance with all applicable laws, regulations, and safety standards.
Hazardous materials will be sold only to customers who demonstrate they have the necessary facilities and protocols to handle such materials safely.
4. Ordering and Communication
Orders must be placed through official channels, such as a company or institution's email address or through a verified account on our website.
Personal email addresses (e.g., @gmail.com) are not accepted for order placement to ensure traceability and professional use.
5. Payment and Pricing
Payment terms will be clearly stated in each sales agreement or invoice.
Prices are subject to change without prior notice. Quotes provided are valid for a specified period.
6. Shipping and Handling
Aladdin Scientific complies with all shipping regulations, especially for hazardous materials.
Customers are responsible for any additional fees related to shipping, handling, and customs where applicable.
7. Return and Refund Policy
Returns must comply with our return policy, which may vary depending on the nature of the product.
Hazardous materials may not be eligible for return due to safety and regulatory reasons.
8. Liability and Indemnification
Aladdin Scientific is not liable for any misuse of products or for any damage resulting from such misuse.
Customers agree to indemnify and hold harmless Aladdin Scientific against any claims or damages arising from improper use of the products.
9. Policy Changes
Aladdin Scientific reserves the right to modify this Sales Policy at any time. Customers will be notified of significant changes through official communication channels.
10. Contact Information
For any questions or clarifications regarding this Policy, please contact our sales department at sales @aladdinsci.com.
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